These Terms and Conditions govern your use of our catering services and website. By placing an order with us or accessing our website, you agree to comply with these terms. Please read them carefully.
1. Ordering and Payment
1.1. Orders: When placing an order with Pilars Catering, you agree to provide accurate and complete information regarding your catering requirements, including event date, location, menu preferences, and any dietary restrictions.
1.2. Payment: Payment for catering services is due according to the terms specified in your invoice. We accept various forms of payment, including credit/debit cards, bank transfers, and checks. All prices are subject to applicable taxes and fees.
2. Cancellations and Refunds
2.1. Cancellations: If you need to cancel or reschedule your catering order, please notify us as soon as possible. Cancellation fees may apply, depending on the timing and circumstances of the cancellation.
2.2. Refunds: Refunds for cancelled orders will be issued according to our cancellation policy. Any deposits or payments made in advance may be subject to forfeiture.
3. Food Safety and Allergies
3.1. Food Safety: Pilars Catering adheres to strict food safety standards to ensure the freshness and quality of our products. We follow proper handling, storage, and sanitation practices at all times.
3.2. Allergies and Dietary Restrictions: While we strive to accommodate dietary restrictions and allergies, we cannot guarantee a completely allergen-free environment. Please inform us of any allergies or dietary requirements when placing your order, and we will do our best to accommodate your needs.
4. Liability and Indemnification
4.1. Liability: Pilars Catering shall not be liable for any damages, losses, or injuries arising from the use of our catering services, except in cases of gross negligence or willful misconduct.
4.2. Indemnification: You agree to indemnify and hold Pilars Catering harmless from any claims, damages, or liabilities arising out of your use of our services, including but not limited to claims related to food allergies, dietary restrictions, or event-related incidents.
5. Intellectual Property
5.1. Content: All content on the Pilars Catering website, including text, images, logos, and trademarks, is the property of Pilars Catering or its licensors and is protected by copyright and other intellectual property laws.
5.2. Use: You may not reproduce, distribute, modify, or republish any content from the Pilars Catering website without prior written permission.
6. Governing Law and Jurisdiction
6.1. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of laws principles.
6.2. Jurisdiction: Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].
7. Changes to Terms
7.1. Amendments: Pilars Catering reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
7.2. Continued Use: Your continued use of our catering services or website after any changes to these terms constitutes your acceptance of the revised terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at [pilarscatering.com].